Privacy policy
PRIVACY STATEMENT
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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as name, address and email address.
When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address to provide us with information that helps us learn about your browser and operating system.
Email marketing: With your permission, we may send you emails about our store, new products and other updates.
Text marketing terms and conditions:
We are using a text messaging platform, which is subject to the following terms and conditions. By opting in to our text marketing and notifications, you agree to these terms and conditions.
By entering your phone number at checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. You acknowledge that consent is not a condition of any purchase.
Your phone number, name and purchase information will be shared with our SMS platform "SMSBump Inc, a European Union company with office in Sofia, Bulgaria, EU. This data will be used to send you targeted marketing messages and notifications. When you send text message messages, your phone number will be passed to a text message operator to complete their delivery.
If you wish to unsubscribe from receiving text marketing messages and notifications, please reply with STOP to any mobile message we send you or use the unsubscribe link we provide in any of our messages. You understand and agree that alternative methods of opting out, such as the use of alternative wording or requests, will not be considered a reasonable means of opting out. Message and data rates may apply.
If you have any questions, please send a text message with the word "HELP" to the number from which you received the messages. You may also contact us for more information. If you wish to opt out, please follow the procedures above.
SECTION 2 - CONSENT
How do you obtain my consent?
When you provide us with your personal information to complete a transaction, verify your credit card, create an order, arrange a shipment or make a return, we imply that you consent to the collection and use for that specific reason only.
If we ask for your personal information for a secondary reason, such as marketing, we will ask you directly for your express consent, or give you the opportunity to refuse.
How can I withdraw my consent?
If you change your mind after you have agreed, you may withdraw your consent to be contacted by us for the collection, use or disclosure of your information at any time by contacting us at contacto@pasarelle.es or by writing to us at:
PASARELLE CORE SL
C/ RIOS ROSAS 7, 28003 Madrid
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required to do so by law or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify's data warehousing, databases and the general Shopify application. Your data is stored on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only to the extent necessary to complete the purchase transaction. After it is completed, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as outlined by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover.
The PCI-DSS requirements help ensure the secure handling of credit card information from retailers and their service providers.
For a clearer overview, you may also want to read Shopify's Terms of Service here or Privacy Statement here.
SECTION 5 - THIRD PARTY SERVICES
In general, third party service providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, some third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for purchase-related transactions.
For these providers, we recommend that you read their privacy policies so that you can understand how your personal information will be handled.
In particular, remember that some suppliers may be located or have facilities that are located in a different jurisdiction than you or us. So if you wish to proceed with a transaction involving the services of a third party service provider, your information may be subject to the laws of the jurisdiction (jurisdictions) in which the service provider or its facilities are located.
By way of example, if you are located in Canada and your transaction is processed by a payment gateway based in the United States, then your personal information used to complete the transaction may be subject to disclosure under United States law, including the Patriot Act.
Once you leave our store's website or redirect to a third party site or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.
Links
When you click on links from our store, you may be redirected away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, that information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry accepted standards.
COOKIES
Here is a list of cookies we use. We list them so you can choose whether you want to opt out or not.
session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider's internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
SECTION 7 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use this site.
SECTION 8 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will be effective immediately upon posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners, so that we can continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we hold about you, register a complaint, or simply want more information contact our Privacy Compliance Officer contacto@pasarelle.es or by mail to
PASARELLE CORE SL
C/ RIOS ROSAS 7, 28003 Madrid
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